| |
|
|
|
|
|
Add CRM-Services to your RSS Reader:
|
|
|
|
|
| 9 Matches |
|
Seven Reasons Why SIP Will Improve Your Customer Care Strategy
| sponsored by Genesys
WHITE PAPER:
This document describes how Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
|
|
 |
|
Maturing with the Millennials Are Organisations Prepared for the Millennial Consumer?
| sponsored by Genesys
WHITE PAPER:
Survey respondents illustrated a sophisticated understanding of the consumer profile of the millennial, a sampling comments point to convenience, customisation, community and "cool" as motivating factors for millennials.
Posted: 18 Nov 2008 | Published: 18 Nov 2008
|
|
|
|
5 Ways to Improve Customer Service in A Down Economy
| sponsored by OpenSpan
PODCAST:
In today's "do more with less" environment, it becomes increasingly important to focus on simplifying customer interaction without increasing cost. The podcast highlights 5 ways to improve the customer experience in a highly cost effective.
Posted: 19 Sep 2008 | Premiered: 18 Sep 2008
|
|
 |
|
The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services.
| sponsored by Portrait Software
WHITE PAPER:
This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.
Posted: 10 Sep 2008 | Published: 10 Sep 2008
|
|
 |
|
Parature Customer Service™ Software
| sponsored by Parature, Inc.
SOFTWARE LISTING:
Parature Customer Service™ software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.
Posted: 03 Sep 2008 | Published: 29 Aug 2008
|
|
 |
|
The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction
| sponsored by Genesys
WHITE PAPER:
Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: 24 Mar 2008 | Published: 01 Mar 2008
|
|
|
|
Online CRM/SFA Solutions
| sponsored by SalesBoom Inc.
PRODUCT OVERVIEW:Successful Businesses depend on creating long-lasting relationships with customers. SalesBoom will help your organization do exactly that. Posted: 21 Apr 2004 | Published: 01 Apr 2004
|
|
|
|
Coffee...Is for Closers
| sponsored by Cerado, Inc.
DATA SHEET:Cerado’s win and loss service contacts every one of your sales reps after every quarter with an easy-to-complete survey regarding the deals that were won, lost, or slipped out of the quarter. Posted: 17 Feb 2004 | Published: 01 Jan 2002
|
|
|
|
Win/Loss Analysis Service Overview
| sponsored by Cerado, Inc.
PRODUCT OVERVIEW:A large part of Cerado’s value comes from enabling a repeatable process for capturing, managing, and disseminating win/loss information that augments, not hinders, your existing sales process. Posted: 17 Feb 2004 | Published: 01 Jan 2004
|
|
|
|
|  |
| |
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
|
| |
|
|
|
Free Newsletters
