CASE STUDY:
This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
WHITE PAPER:
This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
PRESENTATION TRANSCRIPT:
Smart Meters are going to generate enormous amounts of information- managing all the data and making sense of it is going to be a huge challenge for the energy companies. Access this presentation transcript to examine what this will mean in practice for the energy companies and how they are approaching such a challenging project.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
WHITE PAPER:
Inside this white paper, learn about the top priorities for executives and the challenges for achieving them. Then, discover the information platform that is allowing organizations to consolidate their business and IT goals to encourage an environment of innovation and growth.
EGUIDE:
While 95% of C-level executives have a 5-year cloud strategy, only 38% have integrated their business and cloud computing strategies. Access this e-guide to get advice from four expert cloud service providers, as well as three considerations to improve your cloud orchestration toolbox.
WHITE PAPER:
In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
EZINE:
In their rush to capitalize on big data, enterprises may be putting the cart before the horse, in this case infrastructure before business outcome. This e-zine can help CIOs and business executives formulate a big data strategy that is business-goal and business-value driven, including the choice of big data platforms.
PRESENTATION TRANSCRIPT:
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.