IT Channel Management Reports

MicroScope – January 2023: Channel themes for 2023
sponsored by MicroScope
EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
Posted: 09 Jan 2023 | Published: 09 Jan 2023

MicroScope

The rise of the MSSP
sponsored by MicroScope
EGUIDE: In this e-guide we focus on managed security service providers. We look at how the channel is increasingly aware of the need for MSSPs to meet the demands of customers and the need to adapt and modernise former approaches.
Posted: 08 Feb 2021 | Published: 11 Jun 2018

MicroScope

MicroScope – April 2020: Seeking sustainability in the channel
sponsored by MicroScope
EZINE: In this issue, we look at sustainability in the channel, with customers increasingly wanting to know that their reseller has a handle on their carbon footprint. Also, read about SCC's insight on mobile working and workforce security, and take a closer look at Riverbed's return to its roots
Posted: 08 Feb 2021 | Published: 01 Apr 2020

MicroScope

Packaged services – the global shift towards virtual distribution
sponsored by MicroScope
EZINE: In this month's issue, we cover changes in distribution and the challenges being faced by those aiming to add value.
Posted: 08 Feb 2021 | Published: 03 May 2019

MicroScope

E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

Pillar Data Systems

Computer Weekly – 20 January 2015: FT sold on cloud benefits
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Financial Times CTO about the publisher's successful move to the public cloud and plans for further expansion to meet its data warehousing needs. And we examine the emerging market for mobile application services in the cloud. Read the issue now.
Posted: 19 Jan 2015 | Published: 16 Jan 2015

TechTarget ComputerWeekly.com

IT managed services companies: Making the transition work
sponsored by TechTarget IT Channel
EBOOK: The business model journey for IT managed services companies is no simple one. This guide gives tips for navigating various aspects of that journey.
Posted: 10 Apr 2018 | Published: 10 Apr 2018

TechTarget IT Channel

Delivering a Seamless Experience Across Every Channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 15 Nov 2013 | Published: 31 May 2013

IBM

Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

Mobility Services 101
sponsored by TechTarget IT Channel
EBOOK: If you are struggling to deliver managed mobility services, this guide is meant to help. We offer insight into the challenges of delivering managed mobility services, the managed mobility market and the benefits of partnering with EMM vendors.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

TechTarget IT Channel