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This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
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This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
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Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.
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This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices.
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Increase revenue. Decrease costs. Reduce development time. Every day you strive to meet these goals. And each business decision you make either enables you to advance toward them - or impedes your progress. Read this paper to learn more.
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This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
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This white paper considers the essential questions when it comes to implementing self-service analytics. Access now to see what role big data plays, how to cater to the needs of different users, and if your data is self-service ready.
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This whitepaper offers essential advice for governments looking to maximize their resources while increasing their capabilities. Read on to see how analytics could be the answer, offering deeper value from your tax revenue streams.
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This white paper describes how predictive analytics can deliver business value across the enterprise. It discusses a number of scenarios in which predictive analytics addresses key business issues, and illustrates ways in which analytical capabilities are deployed in business processes.
